Call el paso electric

So, when the caller tells you to go buy a prepaid debit card, then call back and provide them with the numbers for payment, you may be tempted to do just that. After all, you saw on your phone that the call came from EPE.

It must be legit, right? Utility companies across the country report countless other scams involving their platforms such as email, mail, social media and even in person.

These services are vital to one's home or business, and scammers prey on this sense of desperation at the threat of having them cut off. The Federal Trade Commission FTC provides updates on the most recent scam alerts that you may want to review if you get a call that sounds suspicious. Most scammers are peppered with information that will make them seem official, but there are usually some red flags as well.

Here are some warning signs it might be a scam:. Companies typically have a process for alerting customers that their bills are overdue. The notice also includes information about financial assistance and special payment programs that may help. Whether they initiate contact with you with a phone call or even show up on your social media platform offering to help you pay your bill.

Scammers will ask you to for a portion of the payment, maybe even some personal information, with a promise that they will help pay the balance of your bill. This is a red flag for a scam as they will both take your money and steal your personal information. First, end the call immediately.

If it was a legitimate call, you can explain what happened when you contact someone you know is officially with the company or agency. Analytics cookies These cookies allowed us to study how users navigate on the website. We only collect anonymous data. Marketing cookies Cookies used for marketing and advertising purposes.

El Paso Electric offers customers a El Paso Electric login , which is an access point for customers to manage their accounts. Scroll or swipe down for information on the El Paso Electric power outage phone number for customer service, and other ways customers can make a bill payment besides using the El Paso Electric BillMatrix.

Being El Paso Electric, power supply understandably covers the city of El Paso , , , , , etc. So to get started, connect with EPE customer service number is listed below to find out whether they provide service to your address. If you have found that EPE Co.

Once decided, starting service is pretty straightforward. To open an account in your name you will simply need to call your favorite REP and provide:. Many REPs require a security deposit to activate accounts for new customers, so you may also be asked for your Social Security Number SSN in order for the provider to perform a credit check.

Your local electric utility is responsible for responding to electric disruption and problems of electric matter. Call their outage number if your power goes out unexpectedly, or if you witness a dangerous situation involving power lines a tree branch too close to a electric line. In most cases, for all other concerns, including questions about your bill, payment, or any other issue, call their customer service number. Moving from a local coop service area to another part of Texas?

EPE offers customers a few ways to make a bill payment. What are some other ways to pay to avoid this BillMatrix fee? Check out the options below:. Would you like to know more about Oncor Electric Delivery? Oncor Electric Delivery will be happy to answer any questions you might have about starting your electricity service including questions about electricity rates or billing in its contact phone